BSc Life Science Jobs – Intuitive Hiring, Apply Online
BSc Life Science Jobs – Intuitive Hiring, Apply Online. Interested and eligible applicants can check out all of the details on the same below:
Sterile Reprocessing Specialist India
Bangalore, India
Not Remote
Customer Support & Training
JOB10320
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team
members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.
Job Description
Position Summary
The India Sterile Reprocessing Manager should be an exemplar of Intuitive’s mission and values. We expect this person, and all our teammates, to support the expansion of Intuitive solutions such as the da Vinci robotic surgery system and Ion Robotic Bronchoscopy system. To this end, the India Sterile Reprocessing Manager assures the instructions for cleaning, sterilizing, and handling of Intuitive instruments and accessories are implemented across the India region by working closely with Field Service Engineers, Clinical teams, and services leadership. This person works closely with the APAC Sterile Reprocessing Manager, corporate device reprocessing, design, and validation teams on evolving market needs to ensure products and instructions are in alignment and sterile reprocessing support processes are maintained across the region. This person actively reports on the progress of goals related to the region’s sterile reprocessing support efforts to his/her direct manager and regional leaders. The India Sterile Reprocessing Manager will be a key member of the India Customer Experience and Services team. This role will also be a bridge between the country requirements and Global SOP to make sure the highest level of adherence and clinical efficiency is maintained for all the I&A used in the Intuitive systems environment. This person is also expected to collaborate with the India Service Leadership and APAC SRS leadership and work closely on a strategic framework for the future development of the function at the country level.
Roles and Responsibilities
- Act as the expert for all current reprocessing standards and best practices, as they relate to Intuitive Surgical products within the region.
- Work with management to influence product design and development, and validation of reprocessing of ISI products.
- Provide support for academic activities and KOLs to support efficacy, compatibility, and other best practices or insights into the sterile reprocessing of Intuitive products.
- Support onboarding and management of vendors of sterilization/cleaning supplies and equipment as needed.
- Provide input to the resolution of sterility-related non-conformances as a subject matter expert, including review and explanation of the failure analysis and both indirect and direct support to customers to resolve issues.
- Advise and support regarding changes and improvements to customer-facing and internal documentation or instructions.
- Maintain thorough knowledge of regulations, standards, and guidance in reprocessing of reusable medical devices and regional variations.
- Remain current on all professional certifications and vendor credentials.
- Administer training when needed for relevant service members on all the knowledge/tools needed to successfully perform their job.
- Monitor trends of returned material (RMA) as related to Intuitive Instruments and Accessories and work with APAC SRS lead and other groups to ensure implementation of corrective actions.
- Assure that all issues are tracked and resolved in a timely manner by keeping in touch with country leads on a regular basis.
- Motivate and collaborate with country leads to promote high standards across teams.
- Support escalation events and provide guidance or direct support when needed.
Additional Responsibilities:
- Conduct training sessions at Intuitive locations, training centers, and hospitals.
- Assist in the development of teaching and training materials.
- Provide management with regular regional review and assessment.
- Complete all administrative tasks in the required time frame.
- Travel up to 70% including overseas travel in India as well as occasional travel to the United States and Japan as per the business and training requirements.
- Perform ad hoc tasks assigned by management.
Qualifications
Skill/Job Requirements
- Biomedical training, Life Science or technical equivalent, required.
- Over 4-6 years’ experience related to sterilization and reprocessing, ideally in a medical devices environment, required.
- Experience and knowledge of OR protocol and central processing techniques and equipment, PQ validations, etc., required.
- Experience or working knowledge of the use and/or reprocessing of complex medical devices, and excellent mechanical aptitude and problem-solving skills, required.
- Ability to lead through influence, negotiate effectively, and manage customer expectations, required.
- Excellent communication, presentation, and reporting skills, required.
- Strong interpersonal skills and ability to work well with other departments, required.
- Knowledge of business analytical systems (business objects, tableau), preferred.
- Demonstrated ability to work independently, required.
- Ability to exert influence across teams not directly reporting to oneself to achieve results, required.
- Highly ethical, highly energetic character, with a desire to help customers, required.
- English: verbal and written business proficiency, required.
- Adaptable to weekly travel, required.
Other Expectations
- No direct field service responsibilities.
- Overseas travel may be required.
Keywords: Intuitive, Life Science, Job, Sterile Reprocessing Specialist, India, Customer Support, Training, Bangalore. BSc Life Science Jobs – Intuitive Hiring, Apply Online. Please ensure you are subscribed to the Biotecnika Times Newsletter and our YouTube channel to be notified of the latest industry news. Follow us on social media like Twitter, Telegram, Facebo
