Royal Canin India Quality & Food Safety Manager Job – Apply Online

Royal Canin India Quality & Food Safety Manager Job – Apply Online

Royal Canin India Quality & Food Safety Manager Job – Apply Online. Biology, Food Science job openings at Royal Canin India. Check out the latest Food Safety Manager at Mars, Details and links are given the same below.

Job Position: Quality & Food Safety Manager for Packing Centre – Royal Canin India

Job Location:  Mumbai, Maharashtra, India

Division: R&D

Job ID: R45451

The Packaging & Distribution center QFS Manager is a key position in the E2E Supply Chain team, fully integrated into the site leadership team and driving collaboration with all site functions on Q&FS topics such as, but not limited to, compliance, conformance, incidents, change management, project deployment and continual improvement.

The Q&FS manager is responsible for the Quality and Food safety of the packaging & distribution center in India, their task is to assure the operation compliance with local regulations, external and Mars Quality Standards, the product conformance to specifications, to prevent quality related incidents, and all the necessary activities to deliver quality products to our costumers and to generate continual improvement. They must engage all site functions and stakeholders at all levels of

the organization (e.g region, market units, sourcing factories) on the total quality management. As a line manager the Q&FS Manager has to manage a team from one to 4 associates and is responsible for their objectives, development and engagement

Key Responsibilities

• Share Q & FS requirements, review plans and influence compliance during the site building and commissioning
• Assure packaging and distribution center validation processes according to requirements and seek approval for start-up
• Recruits, develops, and engages the site Q&FS teams by role modelling the Five Principles
• Implement and maintain the Packing Center QMP, ISO 9001 & 22000 certifications, stand as the document control and Nexus expert/administrator
• Assure the deployment of MARS global Q&FS standards both for packaging (e.g. FFMM) and the distribution center (e.g. DQM, EMQM).
• Establish, update and drive compliance to the site HACCP plan, guarantee compliance with all food safety procedures
• Assure resources to execute the packaging and distribution center sanitation & pest management programs
• Assure all Q&FS process and product monitoring and verification activities including internal and external audits, assure the outcomes are properly and promptly reviewed; and, when needed, assure necessary improvement actions are put in place and completed
• Implement and manage the positive release and non-conformance processes in the site, including appropriate recording in Nexus. Stand as PRIMP owner whenever there is a site product related incident.
• Monitor all product related complaint from consumers, ensure resolution in the allotted time scale with Customer care system (VITAL).
• Collaborate and support other site functions on quality related matters, provide Q&FS technical advice and technical support.
• Assure the availability of resources and influence continual improvement on site associate’s capabilities on all Q&FS topics. (this also include being responsible for training and training records)
• Collect and analyze all sources of Q&FS monitoring and verification (e.g., conformance, audit, incidents, complaints) and assure the application of the CAPA process to generate continuous improvement, including appropriate recording in Nexus.
• Communicate with Q&FS regional and/or global team, promptly on all critical topics including incidents, and when required on relevant site Q&FS topics.
• Report site Q&FS metrics, opportunities, risk, and highlights on the relevant forums
• Lead the site Q&FS management review, follow up on actions and provide relevant input for the regional management review through the VCO Factory Governance process

Context & Scope

• This role will have a greater portion of CVS during the first and second year of operation; then it will cover the Q&FS function for the operation. (For the packing center as well as FG/semi FG product reception, storage and distribution)
• This role requires a good level of technical expertise, highly developed communication, and interpersonal skills. It requires being oriented on quality management and continuous improvement very open-minded and conceptual minded to solve issues and find adapted solutions

Job Specifications/Qualifications:

Education

• Quality assurance or quality and food safety related engineering; chemistry, pharmacy or biology with strong knowledge of food safety.
• Problem solving tools knowledge (Ishikawa, pareto, control charts, 5W, other)
• Fluent English communication skills (written & spoken)

Experience & Qualifications:

• Food manufacturing related work experience (5years) with at least 3 years of Q&FS, HACCP or QMS experience
• ISO standards deployment and/or audit related experience

Key Supporting Competencies

• Standing alone
• Process management
• Priority Setting
• Developing direct reports

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Possible interview questions may be asked for Food Safety Manager at Mars

1. What role does the Q&FS Manager play in driving continual improvement? Answer: The Q&FS Manager collects and analyzes Q&FS monitoring and verification data, including incidents, audits, and complaints. They ensure the application of the Corrective and Preventive Action (CAPA) process to drive continuous improvement and maintain proper recording in Nexus.

2. How does the Q&FS Manager communicate with higher levels of management? Answer: The Q&FS Manager communicates critical topics, incidents, and relevant Q&FS matters promptly with the Q&FS regional and/or global team. They also report site Q&FS metrics, opportunities, risks, and highlights on relevant forums and participate in site Q&FS management reviews.

3.  What skills and qualities are crucial for success in this role? Answer: Success in this role requires strong technical expertise, effective communication, problem-solving abilities, and a proactive attitude towards quality management and continuous improvement. The candidate should also demonstrate openness, conceptual thinking, and the ability to find adapted solutions to various challenges.

4. What are some key responsibilities of the Q&FS Manager? Answer: The Q&FS Manager’s responsibilities include:

• Ensuring compliance during site building and commissioning
• Validating packaging and distribution processes and obtaining start-up approval
• Managing the site Q&FS team, including recruitment, development, and engagement
• Implementing and maintaining QMP, ISO 9001 & 22000 certifications
• Deploying Mars global Q&FS standards for packaging and distribution
• Establishing and maintaining the site HACCP plan and food safety procedures
• Monitoring and verifying Q&FS activities, including audits and improvements
• Handling product-related incidents and complaints, ensuring timely resolution
• Providing technical advice and support to other site functions
• Leading Q&FS management reviews, reporting metrics and insights

5.  How does the Q&FS Manager engage with various stakeholders? Answer: The Q&FS Manager engages all site functions and stakeholders at different organizational levels (region, market units, sourcing factories) to promote total quality management, implement global Q&FS standards, and drive collaboration on quality-related matters.

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