Syneos Health BSc Job Opening For Biological Sciences, Apply Online
Syneos Health BSc Job Opening For Biological Sciences, Apply Online. Syneos Health Patient Engage Specialist vacancy is available. Interested and eligible applicants can check out all of the details on the same below
Possible Interview Questions for Senior Patient Engagement Specialist are posted below
Patient Engage Specialist
Updated: June 16, 2023
Location: India-Asia Pacific – IND-Gurugram-DLF Downtown
Job ID: 23003472-IND975
Senior Patient Engagement Specialist
Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.
Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are
agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
Job Responsibilities
- Manages the development, preparation, approval and distribution of materials relating to Patient Engagement tactics from sponsor contracting through to closure of Patient Engagement activities.
- Responsible for tracking and reporting of program metrics and management of all recruitment campaigns.
- Collaborates with study team to define and lead site level activities, including, but not limited to following up with site staff to obtain metrics via applicable systems plus independently resolve any site issues that arise.
- Acts as main POC for Patient Engagement, communicating with client to provide timely project updates and project related fiscal information. May collaborate with contracts and proposals development, project management, and clinical management to achieve contractual and financial project goals within specified timelines and high quality.
- Conduct initial development of the Patient Engagement Plan and takes responsibility for maintaining all subsequent updates as per scope of work plus identify risks and recommend contingencies per indication.
- Proactive planning and submission of all patient recruitment materials to Regulatory/Ethics Committee/Ministry of Health and approvals with the regulatory leads for national and global studies. Ensures accurate documentation of approved material versions are acquired prior to proceeding with next steps of the development process.
- Trains external vendor teams on project/protocol specific requirements so these teams can provide adequate support and coverage to projects.
- Manage project within contracted direct/indirect budgets and timeline ensuring any out of scope activities are not initiated prior to being documented via budget update, communicated to the project management team and approved by the sponsor. Makes recommendations to assist with PE related change orders for assigned projects.
- Contributes to change initiatives across and within the Site & Patient Access Business Unit.
Qualifications
What we’re looking for
- BA/BS in the biological sciences or related discipline in the natural sciences/health care
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, database applications), email, and internet
- Strong presentation skills, interpersonal skills, as well as a team-oriented approach.
- Excellent verbal, written, communication and time management skills
- Ability to multitask under tight deadlines on several projects with specific and unique requirements, while providing attention to detail and high-quality work
- Ability to be flexible, adapt to change, work independently, as well as work as part of a team in a matrix environment
- Bilingual skills preferred
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health
Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so the qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Possible Interview Questions for Senior Patient Engagement Specialist:
- Can you describe your experience in managing the development, preparation, and distribution of materials related to patient engagement tactics? How do you ensure that these activities align with sponsor requirements and are completed within specified timelines?
Answer: In my previous role as a Senior Patient Engagement Specialist, I was responsible for managing the end-to-end process of developing, preparing, and distributing materials for patient engagement initiatives. This involved closely collaborating with the study team to define site-level activities, tracking program metrics, and managing recruitment campaigns. I ensured that all materials were aligned with sponsor requirements, obtained necessary approvals, and adhered to specified timelines. By maintaining effective communication and employing efficient project management techniques, I successfully delivered high-quality materials within the given constraints.
- How do you approach stakeholder communication and project updates as the main point of contact for patient engagement? How do you ensure timely and accurate information flow with clients and internal teams?
Answer: As the main point of contact for patient engagement, I understand the importance of timely and accurate communication. I establish strong working relationships with clients and internal stakeholders to provide project updates and relevant fiscal information promptly. I proactively communicate progress, address concerns, and maintain open lines of communication throughout the project lifecycle. By being responsive, transparent, and maintaining effective channels of communication, I ensure that all stakeholders are informed and engaged.
- Can you explain your approach to developing and maintaining the Patient Engagement Plan? How do you identify risks, recommend contingencies, and ensure the plan remains up to date throughout the project?
Answer: Developing and maintaining the Patient Engagement Plan is a crucial aspect of my role. I begin by conducting an initial development of the plan, aligning it with the project scope of work. I assess potential risks and recommend appropriate contingencies based on the indication. Throughout the project, I continuously monitor the plan, update it as necessary, and ensure that it remains aligned with the evolving project requirements. By proactively managing risks and regularly reviewing the plan, I ensure that patient engagement activities stay on track.
- How do you ensure compliance with regulatory and ethical requirements during the submission of patient recruitment materials? Can you describe your experience in coordinating with regulatory leads and obtaining necessary approvals?
Answer: Ensuring compliance with regulatory and ethical requirements is a top priority in patient recruitment. I have experience in proactively planning and submitting patient recruitment materials to regulatory/ethics committees and Ministry of Health for approvals. I collaborate closely with regulatory leads to navigate the approval process and acquire accurate documentation of approved material versions. By closely following guidelines, maintaining meticulous documentation, and coordinating effectively with regulatory bodies, I ensure adherence to all necessary requirements.
- Can you provide an example of a challenging project where you had to manage the project budget and handle out-of-scope activities? How did you ensure that project financial goals were met while maintaining high-quality patient engagement initiatives?
Answer: In a previous project, I encountered a situation where there were out-of-scope activities that needed to be managed while adhering to the project budget. To handle this, I closely monitored the project expenses and evaluated the impact of the out-of-scope activities. I made recommendations for change orders to manage the financial aspects effectively. I ensured that any changes were well-documented, communicated to the project management team, and approved by the sponsor before proceeding. By closely managing the budget, maintaining transparency, and aligning project activities with financial goals, I successfully delivered high-quality patient engagement initiatives within the specified financial parameters.
Note: These answers are provided as examples. It is essential to customize the answers based on personal experience and expertise.
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