SCIEX MSc Biochem
--Must See--

SCIEX MSc Biochem & MTech Biotech Applications Support Role, Apply Online

SCIEX MSc Biochem & MTech Biotech Applications Support Role, Apply Online. MSc Biochemistry & MTech Biotech Applications Support Specialist CE & MS at SCIEX, Beckman Coulter Life Sciences. Interested and eligible candidates can check out all of the details below –

Possible interview questions for the Application Support Specialist CE & MS position at SCIEX are posted below:

For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.

SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Learn about the Danaher Business System which makes everything possible.

SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add

value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

Name of Post: Application Support Specialist CE & MS, Bangalore

Locations: Bangalore, Karnataka, India

Job ID: R1242911

  • Developing Capillary electrophoresis  and Liquid Chromatography Mass Spectrometry Methods for Pharma, Food and Beverages, & Forensic applications.
  • Plan, develop and deliver laboratory protocols for various LC/MS methods for bioanalytical applications, Food residue analysis etc.
  • Provides timely phone, email, and remote technical support to customers, FSEs, and other customer facing associates.  Offers intuitive solutions to customer instrument problems by identifying, analyzing, and solving complex hardware, software and/or application related issues.
  • Partners closely with cross functional teams:  Customer Care Center, Application Technical Support, Field Service, Field Applications, Global Service Support, and Sales to process/resolve support requests on technical aspects.
  • Prepare and/or deliver technical presentations and workflow demonstrations
  • Prepare technical documents for publication in Sciex Application notes and peer review journals.
  • Generate IP for the organization based on research done on CE/Sciex Mass Spectrometry platforms
  • Support the smooth running of the Method development laboratory at the Sciex – Centre of Excellence in Bangalore

Experience:

The ideal candidate will have the following experience:

  • Minimum 5 + yrs. work experience using and/ or servicing CE-Capillary Electrophoresis theory and instrumentation (ideally on Beckman/Sciex instruments and 32 Karat software), HPLC,  and LC MS shall be preferred. Working knowledge of Chromatographic Data System, such as Empower is desirable.
  • Strong computer skills and experience with relevant software programs (Sales Force, Microsoft Suite). Strong time management skills, ability to multitask and prioritize work.   Preferable to have hands on experience related to other instrumentation and techniques in LC-MS workflows.
  • Global and Regional Application Support teams
  • Flexibility to travel frequently at short notice
  • Good verbal and written English language communication skills.
  • Experience with personal computer, e-mail, and Microsoft Office programs.

Education

  • M.Sc in Analytical Science, Biochemistry, M.Tech in Biotechnology, M. Pharma/ M. Sc (> 5 year of industry experience) / Ph.D. in Pharmacy or Life Sciences (>3 years of experience)

Personal Profile-

  • High degree of technical competence & confidence. Analytical approach to problem solving and troubleshooting.
  • Dynamic, self-motivated and driven; independent and proactive.
  • Excellent time management skills. Target and results oriented.
  • Demonstrated interpersonal skills. Collaborative and team-oriented work style.
  • Excellent verbal, written and presentation communication skills.
  • Highest levels of personal and professional integrity and ethics.

Internal Interface

  • Leaders in Sales, Service, Marketing, Finance, HR and IT

External Interface

  • Customers in private and government business KOLs

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

APPLY ONLINE

Possible interview questions for the Application Support Specialist CE & MS position at SCIEX:

  1. Can you describe your experience in developing capillary electrophoresis (CE) and liquid chromatography mass spectrometry (LC-MS) methods for bioanalytical applications, such as pharma, food and beverages, or forensic analysis? Answer: In my previous role, I have had the opportunity to develop CE and LC-MS methods for various bioanalytical applications. I have experience in planning, developing, and delivering laboratory protocols for these methods, ensuring their accuracy and reliability. I have worked on projects related to pharma, food and beverages, and forensic analysis, where I optimized methods to meet specific analytical requirements and regulatory standards.
  2. How have you provided technical support to customers and field service engineers (FSEs) in resolving complex hardware, software, and application-related issues with CE and LC-MS instruments? Answer: As an application support specialist, I have been responsible for providing timely technical support to customers and FSEs. When addressing complex issues with CE and LC-MS instruments, I follow a systematic approach. I analyze the problem, identify the root cause, and propose intuitive solutions to resolve the issues. I leverage my expertise in instrument hardware, software, and application knowledge to guide customers and FSEs through troubleshooting steps and ensure their successful resolution.
  3. How have you collaborated with cross-functional teams, such as customer care center, field applications, and sales, to process and resolve technical support requests for CE and LC-MS instruments? Answer: Collaboration with cross-functional teams is essential for effective technical support. I have worked closely with teams such as customer care center, field applications, and sales to process and resolve support requests related to CE and LC-MS instruments. By maintaining clear and open lines of communication, I ensure a coordinated approach to problem-solving. I share technical expertise, update stakeholders on the progress of support requests, and work together to deliver timely and satisfactory resolutions to customers.
  4. Can you provide an example of a technical presentation or workflow demonstration you have prepared and delivered in the past? Answer: In my previous role, I prepared and delivered a technical presentation on the optimization of CE methods for biomarker analysis in clinical research. The presentation highlighted the challenges faced in biomarker analysis, the innovative approaches we took to overcome them, and the successful outcomes achieved. I also conducted a workflow demonstration, showcasing how our CE and LC-MS instruments integrated seamlessly to provide comprehensive analysis solutions. These activities allowed me to effectively communicate complex concepts and demonstrate the value of our products to customers.
  5. How do you stay updated with the latest advancements and trends in CE, LC-MS, and chromatographic data systems? Answer: Staying updated with advancements in CE, LC-MS, and chromatographic data systems is crucial in delivering high-quality support. I actively engage in continuous learning through various channels, such as attending industry conferences, participating in webinars, and reading scientific literature. I also network with experts in the field and collaborate with colleagues to share knowledge and insights. This proactive approach enables me to stay abreast of the latest advancements, emerging trends, and best practices, which I can then apply to enhance my support capabilities.

Editor’s Note: SCIEX MSc Biochem & MTech Biotech Applications Support Role, Apply Online. SCIEX MSc Biochem Jobs. Please ensure you are subscribed to the Biotecnika Times Newsletter and our YouTube channel to be notified of the latest industry news. Follow us on social media like Twitter, Telegram, Facebook and Instagram.

Diluxi Arya
Diluxi Arya
https://www.biotecnika.org
Diligence + Intelligence + Learned +Understanding +Xenial + Idealistic = DILUXI. Girl with the golden hands, She has worked hard and transformed BioTecNika's Alerts section with Latest Notifications and Articles with most profound insights. When we need a reliable hand at work, All eyes turn to her!

RELATED ARTICLESMORE FROM AUTHOR